Refund Policy
Thank you for choosing mysmartswimwear.com for your shipping needs.
We are committed to providing you with the best experience, and we guarantee your complete satisfaction with the items you purchase. Please take a moment to review our return policy below.
You have a 30-day money back guarantee on all products.
If you have ordered the wrong item and would like a refund or exchange:
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Simply return the item within 14 days of delivery, ensuring it remains unopened in its original packaging. Please include your packing slip and/or order information in the package.
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Please note that we do not cover the shipping costs for returns in this scenario.
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Our policy lasts for 14 days starting from the day the item(s) were delivered. Unfortunately, if 14 days have passed since your purchase was delivered, we cannot offer you a refund or exchange.
To receive a full refund, we require that you return the faulty product by mail.
If you are shipping an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Thank you once again for choosing mysmartswimwear.com. If you have any further questions or need assistance regarding our return policy, please feel free to contact us.