Each order purchased directly from mysmartswimwear.com comes with a 100% satisfaction guarantee. If you would like to return your item, please contact us at firstname.lastname@example.org
Returns must be initiated within 14 days from the date of delivery.
To ensure that your return is accepted, please ensure that the following conditions are met:
If your package did not arrive on time, please write to us. We'll assist you!
Any returns must be in resalable condition and in its original packaging.
Refunds cannot be accepted if we have sent the correct product to you in good condition and as described.
Once we receive the return, it may take up to 7 working days to process your request and issue a refund or exchange. We may contact you to discuss options, and if you requested an exchange, we will confirm the product you'd like.
In the case of damaged or faulty items, we may ask you to provide photos or videos as evidence.
Please provide us with the tracking number for your return shipment.
- Regretfully, we do not accept returns on SALE items.
To receive a full refund, we require that you mail in the faulty product. For more information about refunds, please refer to our Refund Policy.
IMPORTANT: Items purchased from a third party cannot be exchanged or returned through mysmartswimwear.com Please contact the third party directly for any exchange or return inquiries.
If you have any further questions or need assistance regarding our return policy, please don't hesitate to contact us at the provided email or phone number.
Thank you for choosing mysmartswimwear.com!